FAQ

Q: What is the life span of my equipment?
A: That depends on your location. House on the first and second row bch front houses have a 5-7 yr life span on the outdoor units. Rule of thumb for air handlers, two outdoor condensers before they need replacing mainly because they are usually in protected areas, garages, closets, attics and under houses. The further you are from the beach the closer you get to a 10-15 year life span.

Q: My unit is making crazy noises in the winter time, is that normal?
A: Heat pumps go through a defrost cycle in the winter time to prevent the unit from freezing up. Defrost cycle is a loud process for most units, and can cause some concern if your not familiar with it. The colder it is the more units will go into defrost cycle.

Q: What to do when your unit does freezes up in the summer time.
A: If you find yourself hot and your unit is frozen in the middle of the summer, you should turn the system to off, and turn the fan to “On” to defrost the ice. When the airflow at your vents start to pickup and get to normal you can turn it back on til it freezes up again. You will need to call your service provider to fix the problem.

Q: I turned my unit on for the first time this winter and it smelled like something was burning.
A: Heat pumps have electric heat strips as their aux heat, and will burn off all the dust that has accumulated. The smell will go away once it burns off all debris.

Q: Should I get my units serviced?
A: It is a requirement by the manufacture in order to keep your warranty compliant. Units will loose their efficiency if not serviced, the coils will need to be cleaned, drain lines cleared, freon pressures checked, and it always good to have a technician looking over your equipment, they will point out the rusty parts that will need to be replaced to prevent your system from breaking down will you need it the most.

Q: What SEER and size unit do I need?
A: The higher the SEER the more efficient your system will be. Its not good to oversize your system, it will cause high moisture inside your building, comfort problems, and low efficiency. Use a licensed contractor to decide the size.

Q: Why Trane?
A: Here at the beach, corrosion is a big factor. Trane is the unit will all aluminum coils, other companies use a copper/aluminum coil which corrodes much faster with the salt air environment. Trane has all plastic air handlers, plastic bottoms and wire channels for the outdoor units, brass fittings and on the compressors, etc. Trane beats the competition when it comes to lasting on the beach environment.